Last updated: 15 May 2026
These terms and conditions explain the rules for using the FraserWood Construction Ltd website.
By using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. Who we are
This website is operated by:
FraserWood Construction Limited
Registered in England and Wales
Company number: 14633489
Registered office:
5 Hazelgrove Road, Haywards Heath, England, RH16 3PH
Trading/contact address:
Unit 3A, Valley Farm Business Park, Reeds Lane, Sayers Common, West Sussex, BN6 9JQ
Email: info@fraserwoodconstruction.co.uk
Website: fraserwoodconstruction.co.uk
In these terms, “we”, “us” and “our” mean FraserWood Construction Limited.
2. What these terms cover
These terms cover your use of our website.
They do not replace the terms of any quotation, estimate, contract, appointment, order, project agreement or other written agreement you may enter into with us.
If you become a customer, the terms that apply to your project should be set out separately in your quotation, contract, proposal, email agreement or other written project documentation.
3. Website information
The information on this website is provided for general information only.
We try to keep the website accurate and up to date, but construction work is always dependent on the specific property, site conditions, access, materials, budget, design, planning requirements, building regulations and customer requirements.
Nothing on this website should be treated as:
- a fixed quote;
- a guarantee that a particular service is suitable for your property;
- technical, structural, legal, planning, insurance or financial advice;
- a promise that a project can be completed for a particular price or timescale without a proper assessment.
You should contact us directly so we can understand the details of your project.
4. Enquiries and quote requests
You can contact us through the website, by email or by phone to ask about a project.
When you submit an enquiry, you are asking us to review the information and, where appropriate, respond to you.
Submitting an enquiry does not create a contract between you and us.
A contract is only formed when both sides clearly agree the scope of work, price, payment terms and other important project details.
5. Estimates, quotations and project information
Any estimate or quotation we provide will be based on the information available to us at the time.
A quotation may change if:
- the project scope changes;
- drawings, specifications or measurements change;
- site conditions are different from what was expected;
- access is restricted;
- hidden defects or structural issues are discovered;
- planning, building control or third-party requirements change;
- material, labour or supplier costs change;
- the customer requests additional work;
- information provided to us is incomplete or inaccurate.
Where possible, we will explain important changes before carrying out additional chargeable work.
6. Separate terms for construction work
Construction projects often need more detailed terms than a website page can provide.
Before work begins, FraserWood Construction Ltd may provide separate written terms covering things such as:
- the agreed scope of work;
- what is and is not included;
- price and payment stages;
- deposits;
- materials;
- timescales;
- access to the property;
- customer responsibilities;
- variations and additional work;
- delays;
- permissions, planning and building control;
- subcontractors and suppliers;
- waste removal;
- defects and snagging;
- cancellation;
- warranties or guarantees;
- dispute resolution.
If there is any conflict between these website terms and a separate written contract for your project, the separate project contract will take priority for that project.
7. Consumer rights
Nothing in these terms affects your legal rights as a consumer.
If you are a consumer, you may have rights under UK consumer law. For example, services must usually be carried out with reasonable care and skill.
Some contracts agreed online, over the phone, by email or away from business premises may also involve specific information and cancellation rights.
These rights can depend on the type of contract, how it was agreed, whether work has already started, and whether goods or materials have been made or ordered specifically for your project.
Your quotation, contract or project paperwork should explain any cancellation terms that apply.
8. Project photographs, examples and case studies
Our website may show photographs, examples, case studies or descriptions of previous work.
These are provided to show the type of work we may carry out. They do not guarantee that the same result, design, specification, cost or timescale will apply to your project.
Every property and project is different.
9. No professional advice
The website may contain general information about construction, carpentry, roofing, garden rooms, kitchens, interiors, renovations or other building services.
This information is not a substitute for professional advice based on your specific property and project.
Depending on the work, you may need advice from a qualified architect, structural engineer, surveyor, building control officer, planning consultant, insurance provider or other professional.
10. Website availability
We aim to keep the website available, but we do not guarantee that it will always be available or uninterrupted.
We may update, suspend, withdraw or change any part of the website at any time.
We are not responsible if the website is unavailable for any reason.
11. Acceptable use of the website
You must not use this website:
- in any way that is unlawful or fraudulent;
- to send false, misleading or harmful information;
- to upload viruses, malware or harmful files;
- to attempt to gain unauthorised access to the website, server or systems;
- to interfere with the website’s normal operation;
- to copy, scrape or misuse website content;
- to send spam or nuisance messages.
We may restrict or block access to the website if we believe it is being misused.
12. Files, plans and images you send to us
If you upload or send drawings, plans, photographs, documents or other files, you confirm that:
- you have the right to send them to us;
- they do not contain anything unlawful;
- they do not contain viruses or harmful code;
- the information is accurate to the best of your knowledge;
- we may review and use them to respond to your enquiry or manage your project.
You should avoid sending sensitive personal information unless it is genuinely needed.
13. Intellectual property
Unless stated otherwise, the content on this website belongs to FraserWood Construction Ltd or is used with permission.
This includes text, images, graphics, logos, layout, design and other website materials.
You may view the website for personal or business information purposes.
You must not copy, reproduce, adapt, distribute, publish or commercially exploit our website content without our written permission.
14. Links to other websites
This website may include links to third-party websites, platforms or services.
These links are provided for convenience only.
We are not responsible for the content, accuracy, security, availability or privacy practices of third-party websites.
If you visit another website, you should read its own terms and privacy policy.
15. Social media
We may link to or use social media platforms such as Instagram, Facebook or similar platforms.
Your use of those platforms is governed by their own terms and policies.
We are not responsible for how those platforms operate or how they use your information.
16. Limitation of liability for website use
We do not exclude or limit liability where it would be unlawful to do so.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that cannot be excluded under English law.
However, to the fullest extent allowed by law, we are not responsible for:
- website errors or omissions;
- temporary website unavailability;
- reliance on general website information without project-specific advice;
- loss caused by viruses or harmful material;
- loss of profit, business, revenue or opportunity linked to website use;
- third-party websites or content linked from our website.
17. Privacy and cookies
Your use of this website may involve the collection of personal information.
Please read our Privacy Policy to understand how we collect and use personal information.
If we use cookies or similar technologies, our cookie information or cookie settings will explain what cookies are used and how you can manage your choices.
18. Changes to these terms
We may update these terms from time to time.
The latest version will be published on this website. The date at the top of the page shows when the terms were last updated.
By continuing to use the website after changes are published, you agree to the updated terms.
19. Governing law
These terms are governed by the laws of England and Wales.
If you are a consumer, you may also have rights to bring a claim in the courts of the part of the UK where you live.
20. Contact us
If you have any questions about these terms, please contact:
FraserWood Construction Ltd
Unit 3A, Valley Farm Business Park
Reeds Lane
Sayers Common
West Sussex
BN6 9JQ
Email: info@fraserwoodconstruction.co.uk
